The Kollectaball Collector
Size & Weight
How big is the opening for taking balls from the cage? Will I be able to fit my hand in the opening?
The opening is 5.5 inches or 13.5 cm across. The average male palm width is 3.3 inches. This enables 4 balls to be picked at once even with large hands.
How high from the ground is the Kollectaball when in the standing/feeding position?
The Kollectaball has two height positions so the height is adjustable; the highest height is 35inch and the lowest 33inch. These are based around the comfortable heights for the average person.
How heavy is the Kollectaball?
When using any ball collector it should be light and easy to manoeuvre, these two aspects are crucial for the health of the operator. Kollectaball weighs only 3.5 Kg empty and most importantly when collecting balls there is no stress on the wrist or back areas, which can result in repetitive strain injury.
I want to collect and feed more balls at a time, can the Kollectaball have a bigger capacity?
The clever design enables the changing over of a cage in seconds, so for use with more balls simply use two or three cages then the capacity becomes 120 or 180 balls or more.
How durable are the wires? How long do they last?
The 60 wires on the Kollectaball cage are manufactured using the most advanced wire technology available. Originally developed for use in agriculture for collecting fruit and nuts in different ground conditions they have been in use for years in the market without fault. Durability tests on concrete surfaces have been extensive over thousands of hours of rolling. Wire durability when used for collecting tennis balls on all surface types is not an issue of concern with Kollectaball – they will last years.
Can I replace a wire if I did break or bend one?
The design of the system enables any wire to be replaced with a new one. The Kollectaball was designed to be a lifetime tool and so it is easy to replace single or multiple wires. Whilst wires are very unlikely to be damaged or worn out through use, they could become damaged through impact or snagging. In most cases they can simply be bent back into their correct shape by hand. If the wire is badly out of shape and replacement is preferred, individual wires can be taken out and replaced with another. Kollectaball has the easy wire change over system which is a register patent of the Roll-in company. Changing a wire or wires is a quick and simple task and is explained in the manual taking no more than 5 minutes.
How long can I expect my Kollectaball to last?
Kollectaball is designed to be a lifetime tool. All parts are replaceable and in the unlikely event of a spare being required parts are easy to fit with a minimum requirement of any tools.
Will the Kollectaball damage my court in any way?
The wires are forgiving and have no sharp edges. The Kollectaball is designed to be pushed lightly over any court surface and will not in any way damage it.
Shipping, Payments & Returns
Can I buy a Kollectaball from outside U.S.A or Canada? How can I buy a Kollectaball?
You can purchase any product from this website anywhere in the world. Shipping rates will vary on some units but many have free shipping. Please check which unit is eligible for free shipping.
If you’re not happy with the shipping price of the unit, please check out offers from our distributors. Distributors can be found within the about drop down menu. If you have any further questions, please email, firstname.lastname@example.org
How quickly will my order be dispatched?
All of our orders are dispatched within 24 hours of the receipt of payment on a working day. For orders placed on the weekend, products will be dispatched on the following Monday.
What is your returns policy?
We guarantee to refund any item you are not completely happy with when you return it to us in a saleable condition within 14 days of receipt. If a product arrives in a damaged condition, please inform us within 7 working days of delivery. To return an item by post, please send it to the following address:
7400 Victoria Park Avenue, Unit 7
Refunds will be processed within 10 days and credited to your original method of payment.
We will not accept returns or cancellations if the products have been altered in any way.
While in your possession, you must keep any products you intend to return to us in good condition. Products must be returned in the same condition as they were delivered. If products were delivered flat packed, they must be returned in the same way. Care must be taken to ensure the returned products are packed well to avoid damage or loss of parts in transit.
Please note that items must be returned with all of the pieces including the box and instructions intact and with the despatch note you received enclosed. Please keep all packaging materials for your goods intact and do not dispose of them until you are happy that the product is correct, undamaged and working correctly.
Your statutory rights are not affected by our returns policy, Into Europe Sales Ltd are fully compliant with USA distance selling regulations.
To help ease the process of your return, please send us an email at email@example.com explaining your reasons for return.
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